Abu Dhabi is a location unrivalled in its combination of warm Arab hospitality and dynamic international culture. In keeping with this heritage of hospitality, whether you need a pleasant face in a distant nation or a speedy and efficient fast track service for business travellers, we offer just the perfect service for you.
We are happy to provide you with a variety of Meet and Assist services at the Abu Dhabi International Airport .

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Meet and help (Arrival, Departure and Transit):

When you reach somewhere unfamiliar, there is nothing more relieving than being greeted by a friendly face. As you exit the aeroplane, one of our Golden Class staff will be there to greet you. They will make sure you are taken care of from baggage collecting to immigration, customs, and exit.

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Upon Arrival:

Upon arrival at the air bridge, a cordial welcome and an escort until the terminal's exterior are provided.

Expeditious assistance with all check-in procedures from a Golden Class Services Agent (Immigration, passport control and customs clearance)

helping to collect the luggage

In the arrivals area, guide travellers to the host.

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Upon Departure:

Personalized transportation from the departure location with a Golden Class Services Agent.

A Golden Class Services Agent will expedite the check-in, immigration, and passport control processes.

Up to the departure gate is escorted by a Golden Class Services Agent.

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During Transfer:

a personalised escort from the arrival gate and a warm welcome by a Golden Class Services Agent.

assistance with check-in procedures and the transfer desk.

If necessary, move between the Terminals.

The departure boarding gate is where passengers are guided.

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Lounge Facilities:

The Al Dhabi and Al Reem Lounges, which are both exquisitely designed and outfitted with contemporary technology, provide our visitors with a relaxing atmosphere while they are travelling. One's senses are enriched and relaxed by the modern style and warm overtones. The Lounge staff will do all in their power to make your travel as comfortable as possible, whether you're waiting for a flight or for your luggage when you arrive.

• Always available

• staffed by hosts and hostesses with specialised training

• Business centre featuring computers, laptop charging ports, etc.

•  free WiFi

• A wide selection of hot and cold meals, including Arabic and international menu options, as well as refreshments and an endless supply of hot and cold drinks are available.

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